Pick your device below and follow the steps. Every guide works with the login details we send after you order a subscription or request a free trial.
Note: we provide your subscription and playlist. Player apps are free third‑party software you install on your own device.
Tap a device to see its full setup walkthrough.
Recommended apps: IPTV Smarters Pro or TiviMate, installed via the free Downloader app.
Recommended apps: TiviMate, OTT Navigator, or IPTV Smarters Pro — all on the Google Play Store.
Recommended apps: IPTV Smarters or Smart IPTV (SIPTV) from the Samsung app store.
Recommended apps: IPTV Smarters, SS IPTV, or Smart IPTV from the LG Content Store.
Recommended apps: IPTV Smarters or Smarters Player Lite from the App Store.
Recommended apps: IPTV Smarters desktop app (full experience with EPG) or VLC Media Player (quick and simple).
You receive both with every order. They open the same service, just in different ways.
Three fields — server URL, username, password. The best choice for apps like IPTV Smarters, TiviMate, and OTT Navigator: faster loading, automatic EPG, and organised live / movies / series sections.
Recommended for most peopleA single URL containing your whole channel list. Perfect for VLC, Smart IPTV, SS IPTV, and any player that asks for a "playlist URL" rather than a login.
Best for playlist‑based appsMost issues are fixed in under a minute with one of these.
First, test your internet speed — you need 15 Mbps+ for Full HD and 25 Mbps+ for 4K. Move to 5GHz Wi‑Fi or a wired connection if you can. Then restart your router and the app. If it persists only at certain times, message support — we'll move you to a different server line.
Nine times out of ten it's a typo — check for extra spaces, capital letters, and that the server URL includes the port number exactly as sent. Still stuck? Forward us a screenshot on WhatsApp and we'll verify your account status instantly.
EPG data downloads separately and can take a few minutes on first launch. In your app's settings, find EPG → Update/Refresh and trigger it manually. In TiviMate, also check Settings → EPG → Update on app launch is enabled.
Clear the app's cache (device settings → apps → your player → clear cache), or uninstall and reinstall the latest version. Player apps are third‑party software, so keeping them updated fixes most crashes.
Switch the app's video decoder between hardware and software (usually under player settings). On Firesticks and older boxes, software decoding often fixes sync issues on certain channels.
Message our team on WhatsApp and we'll walk you through your exact device, step by step — 24/7, no charge. It's the fastest way to get sorted.
These guides work with any Get UK IPTV Now account. Grab a free trial or pick an IPTV UK subscription plan and you'll have your details in minutes.